Privacy Statement
We respect the privacy of visitors to our website and ensure that the personal information you provide to us is treated as confidentially as possible. Personal data is processed in a manner that complies with the requirements of the General Data Protection Regulation (GDPR).
Collection and use of personal data from customers, suppliers and other contractors
We would like to draw your attention to the fact that we will collect and use the personal data you provide to us because this is necessary to conclude and execute a possible agreement with you. This applies both to our (potential) customers and to parties from whom we purchase goods and/or services. In addition, we use this data to carry out activities aimed at increasing the customer base. It is also possible that photos will be taken during your visit, which we will then use in expressions on social media. Because it is not practically possible for us to ask each visitor for permission separately, your participation in an event implies that you agree to this use in advance. If you unexpectedly have any objections to the use of an image in which you appear, you can request us to remove the image.
If you are a (potential) customer of ours, we will use your data to send you a quotation, to determine which specifications or wishes a particular item or service must meet, to be able to deliver goods or perform work for you, to be able to invoice you and to be able to communicate with you smoothly and efficiently about the implementation aspects of the agreement.
If you are a (potential) supplier or other contractor, your personal data is also necessary for the conclusion and execution of the agreement. When purchasing, this is necessary to let you know which specifications or wishes a particular item or service should meet as far as we are concerned, to be able to send a quotation request or place an order with you, to be able to pay your invoices and to be able to communicate with you smoothly and efficiently about other aspects of the agreement.
This concerns ordinary personal data, such as first and last name, address, telephone number, e-mail address and your IP address. In principle, we do not process any special personal data.
You are not obliged to provide us with your personal data. However, if you do not provide us with any or sufficient personal data, it is possible that we will not be able to carry out the aforementioned activities.
If you fill in a contact or registration form on the website, or send us an e-mail, the data you send us will be kept for as long as the nature of the form or the content of your e-mail requires for the complete answering and processing thereof.
Click behavior and visitor data
General visitor data is kept on the website. In this context, the IP address of your computer, any user name, the time of retrieval and data that a visitor’s browser sends along can be registered and used for statistical analyses of visitor and click behavior on the website. We also use this to optimize the functioning of the website.
Google Analytics
We may use Google Analytics to track how users use the Website and how effective our Adwords advertisements are on Google search result pages. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Please read Google’s privacy policy for more information, as well as the specific privacy policy of Google Analytics.
Google uses this information to keep track of how our website is used, to be able to provide us with reports about the Website and to be able to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on Google’s behalf. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.
We try to anonymize this data as much as possible. This data will not be provided to third parties.
Facebook and LinkedIn
Buttons are included on this website to promote or share pages on social networks such as Facebook and LinkedIn. These buttons are realized by a code that is supplied by the social network itself. This code places a cookie, among other things.
Please read the privacy statement of the relevant social networks (which may change regularly) to see what they do with your personal data that they process with this code.
See also the text above about the use of images taken during your visit to us, under the heading “Collection and use of personal data from customers, suppliers and other contractors”.
Newsletter and mailings
If you have given us permission to do so, we will store and use the personal data you have provided to keep you personally informed by e-mail in the future of our existing and new products and services and to possibly make you an offer for this. Every time we send you an advertising email, you have the option to let us know that you no longer wish to receive it.
Use of cookies
We use cookies when offering electronic services. A cookie is a simple small file that is sent along with pages from this website and is stored by your browser on the hard drive of your computer. We use cookies to remember your settings and preferences. You can disable these cookies via your browser, see for example this explanation by the Consumers’ Association for explanation. (https://www.consumentenbond.nl/internet-privacy/cookies-verwijderen)
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on Google’s behalf. We have no influence on this.
Retention period personal data
If you have requested a quotation from us but have not become a customer of ours, we will delete your data no later than one year after our last contact. Even if we have received a quotation from you, but we have not become a customer of yours, your personal data will be deleted no later than one year after our last contact. If you have become a customer of ours or we have become a customer of yours, we will retain your personal data for a period of seven years after the end of the financial year in which the agreement with you was fully executed. The period of seven years corresponds to the period within which we are obliged to keep our administration for the Tax Authorities. After this period, we will delete your personal data.
Inspection, correction and right of objection
If you have a relationship with our company, you have the option, after a written request to that effect, to view your personal data, to have it changed or to have it deleted. Insofar as this is legally permitted, we will of course cooperate with this. To be sure that you are the person whose data is being viewed/changed/deleted, we request that you send a copy of your identity document with your request. To protect your privacy, you must make the passport photo, document details and BSN unreadable. In addition, you can inform us in writing if you do not want to be approached with information about our products and services by reporting this to the following address:
Contact details
Beyond Expectations bv
Berkenlaan 11
Postbus 229
3970AE Driebergen-Rijsenburg
+31 30 686 5010
How we protect personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us. You are also free to submit a complaint to the Dutch Data Protection Authority, see https://autoriteitpersoonsgegevens.nl.
Adjust privacy statement
We reserve the right to amend this privacy statement. Changes will be published on this website.